# 长白云网在线帮助

| **<mark class="bg-yellow-200 dark:bg-yellow-500/30">账号服务帮助</mark>** | **<mark class="bg-yellow-200 dark:bg-yellow-500/30">邮箱服务帮助</mark>** | **<mark class="bg-yellow-200 dark:bg-yellow-500/30">未来信使帮助</mark>** | **<mark class="bg-yellow-200 dark:bg-yellow-500/30">反馈与人工</mark>** |
| --- | --- | --- | --- |
| [忘记密码](https://www.kdocs.cn/wo/sl/v11gHcIp) | [长白云网邮箱-注销申请](https://www.kdocs.cn/wo/sl/v13LMCNz) |  | [工单系统-填写](https://www.kdocs.cn/wo/sl/v14JhVaV) |
| 修改实名（暂不支持） | [长白云网邮箱-注销进度查询](https://www.kdocs.cn/wo/sl/v14HCGis) |  | [工单系统-进度查询](https://www.kdocs.cn/wo/sl/v12fjw5B) |
| 冻结账号（即将上线） |  |  | [长白云网客服邮箱](mailto:kefu@changbaiyun.cn) |
| 解冻账号（即将上线） |  |  | [长白云网网络中心客服邮箱](mailto:it@changbaiyun.cn) |
| [注销账号](https://www.kdocs.cn/wo/sl/v11b30LJ) |  |  | [未来信使客服邮箱](mailto:wlxs@changbaiyun.cn) |
| [查询本人实名下账号](https://www.kdocs.cn/wo/sl/v11sHVS6) |  |  |  |
| [重新注册](https://www.kdocs.cn/wo/sl/v12g7iqS) |  |  |  |